Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 but not sure where to

but not sure where to start

Tamworth Regional Council

Providing guidance in this arena is a great way for a manager to foster trust with their elected body while ensuring their messaging is aligned with that of their local government

About the Series

This interactive webinar series will demonstrate principles covered in Effective Supervisory Practices (6th Edition)

Here to Help: Improving Your Government's Customer Service bFhymO8oADs1 but not sure where toWhile we've come to expect a high standard of customer service from the private sector, in the public sector the stakes are even higher a single negative interaction can tarnish a citizen's view of their local government as a whole. As such, a commitment to great customer service should be reflected in your jurisdiction's policies, procedures, and hiring practices. In this webinar, you'll join a panel of ICMA members as they explore some of the