Dealing with Workplace Conflict & Complaints Tiling defects & fixes Identifying breaches of RTW programs

Identifying breaches of RTW programs and recommending corrective action

Ensuring Industry Involvement in Work Placement Design

including understanding colour codes

Proactive risk management ensures participant safety and reduces disruptions to their care and support

You will learn how to set evaluation metrics

Dealing with Workplace Conflict & Complaints Tiling defects & fixes Identifying breaches of RTW programsCOURSE OVERVIEW: Welcome to the Dealing with Workplace Conflict & Complaints course. This program will equip you with the communication techniques, analytical tools, interpersonal skills, and structured processes required to address conflict and complaints in the workplace with clarity, confidence, and professionalism. You will explore how expectations drive most conflicts, how listening and communication influence outcomes, and how to apply problem