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ISBN: 9780593534328
featuring the sound and movement of the famous Monster Book of Monsters
and publication date--that allows writers to cite any type of work
Lara returns to Ithicana with a plan not only to free its king but to liberate the Bridge Kingdom from her father's clutches
he becomes a thorn in Xiao Chiye's side
Raving Fans -- Ken Blanchard, Hardcover Small Business/Entrepreneurship ISBN: 9780593534328Written in the parable style of The One Minute Manager, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature not just another program of the month. America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. Raving Fans includes startling new tips and
